Refund Policy

STORE.DISCLIVENETWORK.COM ONLINE STORE POLICIES:

• Inventory Note: Please note we update our inventory a few times per day. Sometimes inventory stock levels and availability will change.
• Pre-order and limited edition item policy: Orders for limited edition/exclusive releases are processed and fulfilled in the order in which they are received and are subject to inventory limitations. In most cases, we will be able to fulfill your order, but in the event we cannot, you will be fully refunded the amount that was charged at the time of your preorder.
• Shipping & Delivery policies: We ship packages every weekday, please allow up to a few days for the item to be mailed. As soon as the item is shipped you will receive an email  tracking number. Orders are shipped to the shipping address entered at checkout. Domestic orders are given the opportunity to ship via USPS media mail or USPS First Class Priority Mail. Shipping prices are auto-calculated based on the items purchased and your ZIP code. International customers please note that orders cannot be claimed at a lower value or marked as a gift so please do not ask. Customs duties/taxes are the responsibility of the buyer.
• Refund/return policy: We at DiscLive Network feel it is vital for making sure our buyers are happy with their transaction from start to finish. We do accept returns; however, the conditions for a return are limited to a) incorrect item received, b) item damaged or c) otherwise not-as-advertised. Your item must be unused and in the same condition that you received it. The item must be in the original packaging. Gift cards are not eligible for returns or refunds. Returns must be initiated within 15 days of receipt of the shipped item(s). Refunds will be given via the method of original payment. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or other original method of payment, within a reasonable amount of days.
• Cancellation policy: Because our systems are automated it is difficult or impossible to initiate a cancellation; however, please refer to the refund/return policy above.