General terms (applies to all orders)

Pricing and delivery

Company reserves the right to change prices, colors, materials, specifications and quantities in our catalog, web site, or elsewhere without notice or obligation.

Prices quoted in our catalog do not include freight. All shipping is FOB Memphis, TN, unless indicated otherwise. Company is not responsible for loss or damage to the product once any product has left Company's premises.

Company charges state and local sales taxes where applicable.

Acceptance of a Customer's Order does not negate or invalidate any of the terms and conditions on this page. The terms and conditions on this page may not be amended unless a signed waiver on Company's letterhead is produced.

Payment terms

Company accepts only the form of payments offered on our checkout page.  No cash or checks are accepted.

Due to the collectible nature of our products, all orders must be prepaid in full. 

Content policy

We will not manufacture, sell, distribute, or promote certain content, including content that we determine is hate speech, offensive, exploitative, abusive, pornographic, defamatory, inflammatory, false, fraudulent, unlawful or glorifies or promotes unlawful acts, or is otherwise objectionable.

Notwithstanding the above, Company believes in the Customer's right to create content the way it is intended to be consumed. As such, we will manufacture, sell, distribute, and/or promote content that contains profanity or explicit language, so long as it does not violate our Content Policy in the previous paragraph.

All sales are final.  Refunds or returns are granted only in compliance with our Refund Policy.

Pricing and delivery

Quoted or acknowledged delivery dates are only estimated dates of delivery. Company specifically disclaims liability for delays in delivery and any resulting consequential damage or losses.

Coupons, discounts, promotions and contest awards are non-transferable and expire 120 days after award (offer) date, unless an extended expiration is explicitly stated on the award. Coupons, discounts promotions and contest awards are not redeemable for cash, may not be replaced if lost or stolen and may not be used in conjunction with any other offer. Void if reproduced, purchased, traded, or sold.

Warranty of product, limitation of liability, and indemnification

Company warrants that material produced and delivered by Company meets Company's standard specifications for the material or such other specifications as described in this catalog and meets generally accepted industry standards.

All custom-manufactured and/or printed Company products are unconditionally guaranteed against defects in quality and workmanship. If any custom-manufactured product produced by Company from or through the use of materials is found to be defective in quality, or is shipped or labeled in error, Company will replace or repair defective product and/or correct error in shipment or labeling at its own expense or, at Company's option, refund to Customer part or all of the purchase paid to Company, on the condition that a) written notice of such defect or error is received by Company at its office within thirty (30) days after shipment by Company to Customer, and b) the defect or error did not result from a defect or error in the materials supplied by or on behalf of the Customer. If said notice is not received by Company within the date indicated above, Company will be deemed to be released by Customer from any and all liability.

The Customer shall return any defective product to Company should Company so request. No merchandise may be returned to Company without written return authorization by Company. Product reruns or purchase price refunds will be prorated based on the quantity of defective merchandise returned.

Prior to returning any product, you must obtain an RMA (Return Merchandise Authorization) number from Company. The RMA number must appear on your address label. Company reserves the right to refuse delivery of any item returned without an RMA number.

Company will, in good faith, exercise due diligence using generally accepted commercial business practices for IT security, to ensure that systems are operated and maintained in a secure manner, and that management, operational and technical controls are employed to ensure security of systems and data.

Last updated March 1, 2026